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DEPARTMENT OF COMPUTER SCIENCE AND
INFORMATION SYSTEMS
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Spring 2007 |
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IS 8950/01 – IS Policy & Strategy |
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ONLINE ONLY OPTION |
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Course
Description:
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This is a capstone course
that integrates the MSIS program’s coursework into a comprehensive overview
of IS as a strategic organizational building block. The course investigates IS management,
strategic perspectives for aligning competitive strategies, and core competencies
associated with IS. Also covered are
the development and implementation of policies and plans to achieve
integration goals while defining the systems that support the operational,
administrative, and strategic goals of the organization, its business units,
and individual employees. Practical
approaches to managing the IS function in organizations, including the
various challenges of controlling the use of legacy IS, while experimenting
with emerging technologies, are discussed from a strategic perspective. An overview of the strategic roles of the
CIO and CTO are included. |
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Prerequisites:
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IS 8005 or permission of
the graduate program director. |
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Textbook
& Resources:
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American
Psychological Association (2001). Publication manual
of the American Psychological Association (5th Ed.). Applegate, Lynda
M., Austin, Robert D., & McFarlan, F. Warren
(2007). Corporate information strategy
and management: Text and cases. The
textbooks will be used to support the learning outcomes for this course
through readings, examples and exercises. Online cases, articles and other
resources will be made available on the course web site. |
Instructor:
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Amy B. Woszczynski (wo-ZIN-ske), Ph.D. |
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Office: |
CL 3005 |
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Email Address: |
awoszczy@kennesaw.edu (24/7 availability,
preferred form of communication) NOTE: When you send me
e-mail, please use a descriptive subject and include “IS 8005” in the subject
field. |
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Phone: |
770.423.6572 (may take 2-3
days to respond) |
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Office Hours: |
Mondays, Tuesday, 10:00 am – 12:00
pm Wednesdays, 1:00 pm – 5:00
pm and by appointment **Please note that occasionally, I
will have meetings or other University activities during scheduled office
hours. Therefore, I strongly encourage you to make an appointment to see me.** |
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Fax Number: |
770.423.6731 |
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Website Address: |
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GoogleTalk ID |
awoszczy |
Course Objective:
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In this course, students
will develop an understanding of the strategic use of IS from an executive
technical and business perspective at the enterprise level. Students are expected to understand the
internal management of IS services from the point of view of the CIO/CTO and
to examine alternative strategies and tactics available to senior management
to achieve goals. Each working student
should be able to examine the current and potential impact of information and
IS on all aspects of their firm and industry.
Other students without practical experience will be able to understand
the strategic information and IS focus as well as imperatives of potential
employers. |
Learning Outcomes:
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As a result of completing
this course, students will be able to:
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Classroom Policies: |
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Make-Up Exams: There will be no make-up
assignments. It is the student’s responsibility to arrange for an excused
absence before the assignment due date. A grade of zero will be assigned for
all assignments missed without an excused absence. If an emergency arises on
the day of an assignment, and the instructor deems that the absence is
excused, then – at the instructor’s discretion – either the
weight of other assignments may be increased in place of the missed
assignment or a substitute assignment may be given. Written verification of
the excused absence must be provided to the instructor. Guidelines for Submitting
Work: All hard-copy submissions
should be arranged properly and stapled together. If assignments are
due in class, they must be submitted at the beginning of the class period. If
assignments are due on WebCT, you may not e-mail me the assignment instead of
uploading it to WebCT. Late assignments will not be accepted! If you have any
questions about your grades, contact me immediately. The end of the semester
is too late to argue for grade changes on earlier assignments. Note that all
assignments should follow APA guidelines, except where specifically
instructed otherwise. Formatting guidelines will be available on WebCT, and
students should adhere to standards in the APA Guide. Attendance: Class attendance is up to the
student. However, high grades are clearly a function of attendance, good
notes, questions, and productive studying. Active class participation is
encouraged and welcomed. Late arrival, early departure, excessive
conversation with other students, and the like are unacceptable. Participation: A critical component of all graduate courses
is an active and debate and discussion. Feel free to offer your comments and
to challenge (in a positive way please!) other class members on their
observations during case study discussion periods. Instructor Absence: Normally, I will be in class
on time. If I am more than 15 minutes late and prior arrangements have not
been made, the class is canceled. If an emergency causes me to miss class, I
will make every effort to notify students in advance. You are encouraged to
check the class web site for daily updates. Lecture Notes:
All lecture notes, announcements, assignment guidelines, and the like
will be available on the class Web site: http://vista.kennesaw.edu.
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Withdrawal Policy: |
The last day to withdraw without academic penalty is 3/2/07. Ceasing to attend class or oral notice thereof DOES NOT
constitute official withdrawal from the course. Students who simply stop
attending classes without officially withdrawing usually are assigned failing
grades. Students wishing to withdraw after the scheduled
change period (add/drop) must obtain and complete a withdrawal form from the
Academic Services Department in the Registrar’s Office.
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Email Policy:
The instructor will
reply to e-mails that list the course number and section in the subject line
of the e-mail (IS 8005/01). E-mails with other subject lines may not reach
the instructor's mailbox.
WebCT Vista does not
currently allow you to forward messages to an external account. Therefore, I
strongly encourage you to check Enrollment Policy: |
Only those students who are enrolled in the class may attend
lectures, receive assignments, take quizzes and exams, and receive a grade in
the class. If a student is administratively withdrawn from this course, they
will not be permitted to attend class nor will they receive any grade for the
class.
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Electronic
Devices
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**NOTE: Not applicable for online classes!!**
In order to minimize the level of distraction, all beepers and
cellular phones must be on quiet mode during class meeting times.
Students who wish to use a computer/PDA for note taking need prior approval
of the instructor since key clicks and other noises can distract other
students. Recording of lectures by any method requires prior approval of the
instructor.
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Week |
Topic |
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1 Due 1/14/07 |
Course Overview: syllabus,
introduction to |
Li & Fung
(A) case example |
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2 Due 1/21/07 |
Introduction to course IT and Strategy |
AAM: Ch 1 LeapFrog case |
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3 Due 1/28/07 |
IT and Organization |
AAM: Ch 2, 2A |
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4 Due 2/3/07 |
Extending the |
AAM: Ch
3 |
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5 Due 2/10/07 |
Business Models |
AAM: Ch
3A |
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6 Due 2/17/07 |
Making the Case for IT |
AAM: Ch 4 Reading
1-5: IT Doesn’t Matter Case 1-3: Wyndham
International (individual assignment – all students complete) |
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7 Due 2/24/07 |
Internetworking Infrastructure |
AAM: Ch 5 |
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8 Due 3/1/07 |
Midterm exam |
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March 3-9 |
No class, holiday |
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9 Due
3/17/07 |
Reliability and Security of IT
Services |
AAM: Ch
6 |
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10 Due
3/24/07 |
Managing the Diverse IT
Infrastructure |
AAM: Ch
7 |
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11 Due
3/31/07 |
Organizing and Leading the IT
Function |
AAM: Ch
8 Case 2-3: Ford Motor Company (individual
assignment – all students complete) Cathay Pacific
case |
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12 Due
4/7/07 |
Managing IT Outsourcing |
AAM: Ch
9 |
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13 Due
4/14/07 |
Portfolio Approach to Manage IT
Projects |
AAM: Ch
10 Royal Caribbean
case |
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14 Due
4/21/07 |
Challenges to Manage in a Network
Economy |
AAM:
Conclusion |
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15 Due 4/22/07 |
GROUP PROJECT PRESENTATIONS
(posted) |
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FINAL Due
4/29/07 |
Final Projects Due (posted to WebCT Vista) |
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READINGS/CHAPTERS
LEGEND: AAM: Corporate Information Strategy and
Management |
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Special Dates: |
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Last
day to withdraw without penalty: 3/2/2007 |
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Graduation: 5/10/2007
and 5/11/2007 |
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Grades
Due: 5/8/2007 |
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Notes:
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Class Format:
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This class will follow
an online only method of instruction. It is critical that you spend a
significant portion of time checking WebCT Vista discussion board postings
and interacting with your classmates.
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Due Dates: |
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Due
dates are as listed in the syllabus. |
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Diversity Statement:
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Lecture Notes:
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Lecture notes will be posted
on WebCT Vista. See http://vista.kennesaw.edu.
Notes will generally be in the form of PowerPoint slides. |
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Assignments:
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Students will complete individual assignments (IRB,
annotated bibliography, oral presentation, individual paper, and statistics
activity) and a group project and presentation during the course. The project
serves as the final exam for the course. Students will also complete various
online activities. Grading rubrics are available on WebCT. |
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Project Requirements:
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Details on the project will be posted on WebCT and
discussed in class. |
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Case Study Analysis:
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Traditional case
analysis uses three basic questions to drive the analysis:
1)
What is the problem? The basic assumption is that there is no decision
to be made if there are no problems. To understand the problem, we need to
know the business of the firm (business model), how well the firm is doing
(market share, profits, etc.), industry and competition. What is (are) the
decisions being considered and why? This is what each group (and individuals)
will do in the case preliminary analysis and what each group discussion board
should attempt to answer. As the course progresses, we will see analytical
tools and frameworks to improve your analysis of the problem definition. 2)
What are the alternatives? There is always the “do nothing” alternative. If
everything went well (rosy scenario) what would we like to do? If everything
went wrong (doomsday scenario) what should we do? What can we do in between
the rosy and the doomsday scenarios? What are the pros and cons of each
alternative? 3)
What are your recommendations? What criteria should we use to select the most
suitable alternative in the case? Why are you recommending one alternative
versus another? How does this alternative satisfy your criteria? How will you
implement the alternative you selected? The final case report will
include the revised preliminary analysis (what is the problem) and add the
alternatives you identified with pros and cons of each one, the criteria you
used to select an alternative as your recommendation and how to implement the
alternative. Each case study analysis should be approximately 3-10
double-spaced pages. |
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Links:
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Department web site: http://science.kennesaw.edu/csis |
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Computer Labs:
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Please be aware of and
follow all computer lab
user policies.
The labs on the fourth
floor of the M-Th The Burruss
labs are open most holidays. Be prepared to show your current student ID card
upon entering the lab. The telephone number of the Science and
The lab in SC 228 of the
Science and M-Th
The telephone number of the
Science and |
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Owl Printing System: |
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Assessment/Weight
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Midterm Exam / 25% |
The mid-term exam will
consist of short answer and/or discussion questions related to the topics
covered in class and the textbook. The midterm exam will be due at 11:45 pm
on 3/1/07. |
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Discussion Board Activity / 20% |
Since this is an online
class, student participation in discussion board activity is essential for
success. Students will be evaluated on participation, timeliness of submissions,
thoughtful analyses of the discussion board topics, and communication skills. |
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Project / 25% |
The class will self-select into
project groups (approximately 2-4 students per group). If you prefer,
you may complete the final project individually. However, the project must
meet the same standards of rigor and completeness whether completed
individually or as part of a group. Each group will develop and/or critique
the IT policies and strategies of a selected organization. The group will submit
a presentation to the class via The written report should
be of sufficient length to adequately explore the topic and must include a
minimum of 5 outside references. In addition to being
double-spaced (including the reference page), students are required to
use the APA Guide (Publication Manual of the American Psychological
Association) when formatting the paper. The written report must be posted
by 11:45pm on 4/29/07. By 1/28/07, one or more
members of your project group should setup a time to chat with me about your
project. All group members are invited to participate, but only one group
member is required to be present at the chat session. By 2/3/07, one member of
each group should e-mail the following information: group member(s), group
name (if any), and 2-3 sentences describing the project that will be
completed. If you would like a private discussion group for your team, please
let me know. Please be aware that I will monitor and respond to private
discussion board postings as needed. Unless there is a specific question for
me, I typically will not contribute to the group discussions. You are not
required to setup a private discussion board in By 3/24/07, you must submit an
interim deliverable of your project to me via e-mail. I will provide feedback
and return the project to you in about a week. You also must submit a
presentation of some sort for the class to view and critique. Be creative!
You may record your presentation, and then upload to the Presentation
bulletin board. You may use MovieMaker or another
standard Windows program. Whatever method you choose to submit your
presentation, it must be viewable using standard Windows file types, or you
must provide a viewer compatible with the program you use. You classmates
will contribute to the evaluation of your presentation, so creativity and
innovation will probably win more points! Project presentations must be
posted by 11:45pm on 4/22/07. |
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Case Studies / 30% |
Each student will summarize three case studies. Students will be divided into assigned discussion groups
for the case studies listed on the syllabus. After each group member
discusses the case, one or more group member will be assigned to write-up an analysis
based on group discussion and individual analysis. The other group members
will be evaluated based on thoughtful and timely analysis and contribution to
the discussion. Case reports (only for those individuals assigned) are due as
follows: LeapFrog: Due 11:45 pm on 1/28/07 Global
Healthcare Exchange: Due 11:45 pm on 2/10/07 Postgirot Bank and Royal
In addition to the individual submission of a case study
based on group collaborative discussion, all students will be required to
submit two additional case study analyses as individual assignments. Individual
case study analyses for all students are due as follows: Wyndham
International: Due 11:45 pm on 2/17/07 Ford
Motor Company: Due 11:45 pm on 3/31/07 Each case study analysis will count as 10% of the final
grade, for a total weighting of 30%. Group discussion board assignments will be made after
drop/add is completed so that we have an accurate count of students in the
class. I will setup discussion boards for each group and assign one or more
members of the group to submit individual case study analyses as appropriate. |
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TOTAL / 100% |
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Grade Evaluation |
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A |
90% - 100% |
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B |
80% - 89% |
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C |
70% - 79% |
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D |
60% - 69% |
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F |
59% or below |
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Student Course
Evaluation: |
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A standard questionnaire
will be administered during the last two weeks of the semester in all
classes. Since this is an online course, students will complete the end of course
evaluation within Additional questions
developed by the college or instructor(s) may be included as well. It is
important that each student provide meaningful feedback to the instructor(s)
so that changes can be made in the course to continually improve its
effectiveness. We value student feedback about the course, our teaching
styles, and course materials, so as to improve our teaching and your
learning. At a minimum, the following two questions will be asked: 1)
Identify the aspects of the course that most contributed to your learning
(include examples of specific materials, exercises and/or the faculty
member's approach to teaching and mentoring), and 2) Identify the aspects of
the course, if any, that might be improved (include examples of specific
materials, exercises and/or the faculty member's approach to teaching and
mentoring). |
Acquiring Final Grades:
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In an effort to better
utilize our technology resources, |
Academic Integrity Statement:
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Every KSU student is
responsible for upholding the provisions of the Student Code of Conduct, as
published in the Undergraduate and Graduate Catalogs. Section II of the
Student Code of Conduct addresses the University's policy on academic
honesty, including provisions regarding plagiarism and cheating, unauthorized
access to University materials, misrepresentation/falsification of University
records or academic work, malicious removal, retention, or destruction of
library materials, malicious/intentional misuse of computer facilities and/or
services, and misuse of student identification cards. Incidents of alleged
academic misconduct will be handled through the established procedures of the
University Judiciary Program, which includes either an "informal"
resolution by a faculty member, resulting in a grade adjustment, or a formal
hearing procedure, which may subject a student to the Code of Conduct's
minimum one semester suspension requirement. Students are encouraged to
study together and to work together on class assignments and lab exercises;
however, the provisions of the STUDENT CONDUCT REGULATIONS, II. Academic
Honesty, KSU Undergraduate Catalog will be strictly enforced in this class. Frequently students will be
provided with “take-home” exams or exercises. It is the student’s
responsibility to ensure they fully understand to what extent they may
collaborate or discuss content with other students. No exam work may be
performed with the assistance of others or outside material unless
specifically instructed as permissible. If an exam or assignment is
designated “no outside assistance” this includes, but is not limited to,
peers, books, publications, the Internet and the WWW. If a student is
instructed to provide citations for sources, proper use of citation support
is expected. Additional information can be found at the following
locations. http://www.apa.org/journals/webref.html http://www.lib.duke.edu/libguide/citing.htm http://bailiwick.lib.uiowa.edu/journalism/cite.html http://www.cas.usf.edu/english/walker/papers/copyright/ipdummie.html http://www.indiana.edu/~wts/wts/plagiarism.html |
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APA Documenting
Examples: |
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All MSIS students are
required to have a copy of the American Psychological Association (APA)
Publication Manual, available in the KSU bookstore and elsewhere. When any portion of another
author's work is used, whether it be from a course
textbook or outside work, including the World Wide Web, in whole, in part, or
paraphrased, that work must be cited. Proper citation formats are provided on
the reverse of this document. Failure to do so can result in Academic
Misconduct Proceedings. Acceptable Reference
Formats (from North and Blade, 1998 (see below) reprinted with permission) There are two components to
a proper citation: the text citation and the reference or endnote. The text
citation will usually consist of the author or authors' last name(s) and the
year of the publication. The endnote citation will read as follows: Books
Author. (Date). Book title. City: Publisher. A reference for a
single-author book: North, M. M. (1996). Virtual
reality technology. A reference for a
multi-author book: North, M. M. &
Blade, R. A. (1998). How to build skills for research. **Also note that references in APA format
use hanging indent and should be double-spaced.** Journals
Author. (Date). Article title. Journal Title.
Volume (Issue), pages. Journal Reference
Kelly, F. G. (1997).
Networking made efficient. Journal of Computer Networking. 45
(3), 54-61. (Here is an article in
Volume 45, Issue 3, spanning pages 54-61) Conference Proceeding
Conference proceedings
follow the same general format as journal references but also include the
conference location (in the following example, Vanner, F. D. (1996). A survey of medical
issues using virtual reality. Proceedings of the Virtual Reality Medical
Technology. 119-132. Nice, |
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World Wide Web (from
http://www.apa.org/books/pubmant.html): Entire site no specific
page Kidspsych is a wonderful interactive Web site for children
(http://www.kidspsych.org). No reference entry is
needed.
Citing Specific Documents on a Web Site:
American Psychological
Association. (1995, September 15). APA public policy action alert:
Legislation would affect grant recipients [Announcement]. An independent document (no
author identified): 1 Electronic reference
formats recommended by the American Psychological Association. (2000, August
22). If the primary author is
not available for the body citation, the first key word is to be used
(Electronic, 2000). |
Acknowledgment and
Acceptance of Academic Integrity Statement:
In any academic community,
certain standards and ethical behavior are required to ensure the unhindered
pursuit of knowledge and the free exchange of ideas. Academic honesty means
that you respect the right of other individuals to express their views and
opinions, and that you, as a student, not engage in plagiarism, cheating,
illegal access, misuse or destruction of college property, or falsification of
college records or academic work.
As a member of the
Read the Academic Integrity
Statement and then take the electronic quiz that indicates that you understand
the ethical standards expected of you in this academic community, and that you
understand the consequences of violating these standards.